TERMS & CONDITIONS

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address. This helps us gather information about your browser and operating system. If you give us permission, we may also send you emails about our store, new products, and other updates.

This privacy policy outlines how the Store handles and safeguards your information when you use the website. Here are the key points:

Protection of Your Privacy: The Store is dedicated to protecting your privacy. Any information collected that can identify you will only be used as described in this privacy statement.
Information Collection: If the Store asks you to provide certain information while using the website, it will be used solely for the purposes stated in this policy.
Policy Updates: The Store may update this privacy policy periodically. It's advisable to review this page occasionally to stay informed about any changes.
Ensuring Satisfaction: Your satisfaction with the handling of your personal information is important to us. Please review this policy to ensure you are comfortable with how your information is used.

If you have any concerns or questions regarding this privacy policy, feel free to reach out to us for clarification.

WHAT INFO WE COLLECT

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode, preferences, and interests.
Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION GATHERED

We require this information to understand your needs and provide you with better service, and specifically for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
Periodically, we may send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you have provided.
Occasionally, we may contact you for market research purposes. We may reach out via email, phone, fax, or mail.
We may customize the website according to your interests using the information gathered.

CONSENT

How do we get your consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How can you withdraw your consent? If you change your mind after opting in, you may withdraw your consent by to contact us. You can do so by contacting us at sales@CentralOntarioEquipment.ca

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

WIX

Our store is hosted on WIX. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through their data storage, databases and the general application. We are not responsible for how they store your information. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WIX data storage, databases and the general WIX application. For more information regarding their policy please use this link: About Privacy | WIX

PAYMENT

Payments are processed using Moneris. For more information regarding their Privacy policies please use this link: MONERIS-PRIVACY-STATEMENT-EN

THIRD-PARTY SERVICES

We work with third-party providers who collect, use, and disclose your information solely for the purpose of providing services to us.

However, certain third-party service providers, such as payment gateways and payment transaction processors, have their own privacy policies for handling the information required for your purchase transactions. To understand how these providers handle your personal information, we encourage you to review their privacy policies. Please note that some providers may operate or store data in jurisdictions different from your own or ours. Therefore, if you proceed with a transaction involving these third-party services, your information may be subject to the laws of the jurisdiction(s) where these providers or their facilities are located. For instance, if you are in Canada and your payment is processed by a gateway in the United States, your personal information used in that transaction may be subject to disclosure under United States laws, such as the Patriot Act.

Once you leave our website or are redirected to a third-party site or application, our Privacy Policy and Terms of Service no longer apply.

LINKS TO OTHER WEBSITES

Our website may include links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. Exercise caution and review the privacy statement applicable to the website in question.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Although no method of transmission over the Internet or electronic storage is 100% secure, WIX follows all PCI-DSS requirements and implement additional generally accepted industry standards.

For more information regarding the standards WIX has in place please use this link: About Privacy | WIX

COOKIES

We and our Third Party Service Providers use cookies and other similar technologies ("Cookies") to ensure the proper functioning of our Service, analyze performance and marketing activities, and personalize your experience. For detailed information on how cookies are used by WIX, please use this link: About Privacy | WIX

AGE OF CONSENT

By using this site, you confirm that you are either at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any of your minor dependents to use this site.

CHANGES TO PRIVACY POLICY

We may update this privacy policy from time to time, so we encourage you to check back periodically. Any changes or clarifications will take effect immediately upon posting on the website. If we make significant changes to this policy, we will notify you by prominently posting a notice here. It's important for you to stay informed about what information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

SHIPPING POLICY

Shipping:

Free shipping in Canada. Some conditions apply.
Shipping costs are non-refundable.
Shipping Policies may be modified or cancelled at any time without notice.

RETURN POLICY

Returns:

Your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
A receipt or proof of purchase is required.

Restocking Fee:

A restocking fee may apply to returned items and will be deducted from the refund amount.

Non-Returnable Items:

No refunds or exchanges are available if:
- The item is not in its original condition, damaged, or missing parts for reasons not due to our error or an error in shipping.
- The item is returned more than 12 days after delivery.

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received it. We will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days depending on your card issuer's policies.

Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@CentralOntarioEquipment.ca to initiate the exchange process.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

QUESTIONS OR CONCERNS

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply seek more information, please contact us at: sales@CentralOntarioEquipment.ca

TERMS OF SERVICE

Welcome to the website operated by Central Ontario Equipment Inc. Throughout the site, the terms “we”, “us”, and “our” refer to Central Ontario Equipment Inc. Central Ontario Equipment Inc. offers this website, including all information, tools, and services available from this site, to you, the user, upon your acceptance of all terms, conditions, policies, and notices stated here.By visiting our site or purchasing something from us, you are engaging in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or accessible by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content. Please review these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by the Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these terms. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Please note that our store is hosted on WIX.

By accepting these Terms of Service, you affirm that you are of legal age in your state or province of residence, or that you have obtained parental or guardian consent to allow any minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose, and in using the Service, you agree to comply with all laws applicable in your jurisdiction, including copyright laws.

You are prohibited from transmitting any worms or viruses or any code of a destructive nature. Any breach or violation of these Terms will result in immediate termination of your access to our Services. When you choose to use our website, you acknowledge and agree that we are not responsible for any outcomes, damages, or liabilities that may arise from your use of our website.

For more information feel free to email us at sales@CentralOntarioEquipment.ca